Paying Your Bill

 

We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee. 

Introducing a new Liberty My Account web portal!

This platform provides easy online access to account information and offer new self-service and payment options.
Sign Up for My Account    My Account Log In  FAQs

How Would You Like to Pay?



  • Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service.

    Pay My Bill  

     

  • Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service.

    Make Payment

    The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible. Your account number can be found on your statement.

     

  •  When you choose Autopay, your payment is automatically deducted from your bank account. You still receive your bill that will show, in advance, the exact amount and date that your bank account will be debited. Payment will be verified each month on your bank statement. If you wish to cancel Autopay, just contact Liberty Utilities.

    To take advantage of Autopay, log in to My Account and complete the enrollment form.

    Sign up for Autopay

     

     

Where Would You Like To Pay?

 


  • Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service.

    Pay Online

  • Liberty Utilities walk-in centers

    Our Joplin and Branson walk-in centers are currently open. 

    Please view our available in-person payment options below.

    Primary Customer Service address 

    Joplin office, drive-thru, and drop-box open and kiosk available for use in lobby

    Liberty Utilities
    602 S Joplin Ave.
    Joplin, MO 64801

    Other Payment Locations: 

    Ozark drop box open and kiosk available for use in lobby

    201 W Brick St, Ozark, MO 65721

    Branson office, drive-thru, and drop-box open and kiosk available for use in entry

    215 W Main, Branson, MO 65616

    Noel drop-box open

    110 Foster St, Noel, MO 64854

    Neosho drop-box open

    1501 Industrial Dr, Neosho, MO 64850

    Contact Us: 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas)

  • Liberty Utilities has a third party payment service available by phone for the convenience of our customers. This service uses a third party payment processing vendor. There may be a processing fee for using this payment service by phone.

    After the greeting there will be a menu of options available. For further information contact our Contact Center at:

    1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas) 

  • Paying by mail remains an option for customers using MyEbill. Customers need to print their bill, remove the remittance portion, and mail it to:
    Liberty Utilities – Empire District

    PO Box 650689
    Dallas, TX 75265-0689