Emergencies: 1-800-206-2300 (Electric & Water) 1-800-406-9220 (Gas)
Customer Care: 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas)

Managing your energy bill

Extreme temperatures may impact your energy bill 


The summer heat is on, and this means your energy use may increase which could impact your bill. During extreme temperatures, your air conditioner is likely to run a lot more as it works to keep the temperature in your home lower than the temperature outside. Here are some ways you can save and information about assistance options if you find you need help with your bill. 

 

Find options and resources:

Energy Saving Tips

Conserving energy can help you lower your next Liberty bill. Find energy-saving tips provided by Liberty by following the link below. 

 

Learn More

My Account Energy Tracking 

Liberty’s My Account online platform and mobile app can help you track and manage your energy use hourly, monthly, and seasonally.

Learn More

Financial Resources

Liberty has billing assistance options that may be right for you. To view a list of Financial Resources, click below. 


 

Learn More

The Average Payment Plan

The Average Payment Plan (APP) can help you manage your bill and know what to expect, even when temperatures are extreme. 


Learn More

Contact Us

If you have questions or concerns about your Liberty bill, please contact our Customer Care department. Liberty Representatives are available to take your call Monday - Friday from 7 a.m. to 7 p.m. Central.

Contact Us

Free Energy Analysis

Your home and family are unique and so is your energy use. Liberty's Energy Analysis tool analyzes your energy use and shares that information through personalized videos and reports emailed directly to you. 

Learn More