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Managing a High Bill

Extreme temperatures may impact your energy bill 

During extreme heat or cold your energy use may increase which could impact your bill. During extreme temperatures, your air conditioner and furnace are likely to run a lot more as it works to keep the temperature in your home comfortable. Here are some ways you can save and information about assistance options if you find you need help with your bill. 

Find options and resources:

Energy Saving Tips

Conserving energy can help you lower your next Liberty bill. Find energy-saving tips provided by Liberty by following the link below. 

 

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Financial Resources

Liberty has billing assistance options that may be right for you. To view a list of Financial Resources, click below. 

 

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Contact Us

If you have questions or concerns about your Liberty bill, please contact our Customer Care department. Liberty Representatives are available to take your call Monday - Friday from 7 a.m. to 7 p.m. Central.

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My Account Energy Tracking 

Liberty’s My Account online platform and mobile app can help you track and manage your energy use hourly, monthly, and seasonally.

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The Average Payment Plan

The Average Payment Plan (APP) can help you manage your bill and know what to expect, even when temperatures are extreme. 


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Free Energy Analysis

Your home and family are unique and so is your energy use. Liberty's Energy Analysis tool analyzes your energy use and shares that information through personalized videos and reports emailed directly to you. 

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