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Take control of your bills

We want to help you save. A few small steps could add up to big savings.

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Changes

Important changes are here!

Liberty has transitioned to new systems to improve and simplify your service. Visit the link to learn more about these important changes.

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Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

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News & Information

Visit Liberty Connections

Your home for stories, news, and information from Liberty's Central Region. You'll also find archived features and learn how Liberty serves our communities.


Missouri water rate request to support infrastructure upgrades

On March 13, 2024, Liberty submitted a request with the Missouri Public Service Commission (MPSC) to adjust water and wastewater rates for its Missouri customers. Between 2018 and April of 2024, Liberty has invested or plans to invest approximately $19.5 million to improve and upgrade the water and wastewater systems serving communities throughout its Missouri service areas. 

 
Important account update for Missouri electric customers

Beginning in March 2024, customers will see a new line item on their bill called “February 2021 Storm and Asbury Costs.” For most of our rate classes, including our residential class, this charge of approximately 1 cent per kWh of energy usage beginning March 1 is to primarily recover approximately $305 million in costs incurred because of the 2021 extreme weather event called Winter Storm Uri and the Asbury generation plant that was removed from service after 50 years. 

 
 
Liberty selected to receive up to $47.5 million in federal funding

The U.S. Department of Energy award will be used to enhance and modernize the power grid and improve the system's resilience against growing threats of extreme weather.

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Wind Projects
Wind Projects
Liberty’s wind farms in Southwest Missouri and Southeast Kansas help protect the environment while providing customer savings today and in the future.
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 Improving Your Online Experience
Improving Your Online Experience
The new My Account is here! We've improved your web and mobile customer account experience.
Make the Bright Choice!
Make the Bright Choice!

Learn about the Liberty Solar Subscription Program!
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Emergencies

For emergencies call  1-800-206-2300 (Electric & Water) 1-800-406-9220 (Gas)

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

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General Inquiries and Service Hours