Introducing a new Liberty My Account web portal
This platform provides easy online access to account information and offer new self-service and payment options.
Payment Options - Residential - Central - Liberty
Paying your bill
We offer many different ways to make payments. While most of the ways are free, some do incur a small processing fee.
How Would You Like to Pay?
Online Payment with Credit/Debit Card, or Automated Clearing House (ACH)
Liberty offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service.
Pay Over the Phone
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service.
The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty account number easily accessible. Your account number can be found on your statement.
Autopay
When you choose Autopay, your payment is automatically deducted from your bank account. You still receive your bill that will show, in advance, the exact amount and date that your bank account will be debited. Payment will be verified each month on your bank statement. If you wish to cancel Autopay, just contact Liberty.
To take advantage of Autopay, log in to My Account and complete the enrollment form.
Where Would You Like to Pay?
Pay Online
Liberty offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service.
Pay In Person
For a list of payment locations, click the link below.
Pay Over the Phone
Liberty has a third party payment service available by phone for the convenience of our customers. This service uses a third party payment processing vendor. There may be a processing fee for using this payment service by phone.
After the greeting there will be a menu of options available. For further information contact our Contact Center at:
1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas)
Pay by Mail
Paying by mail remains an option for customers using MyEbill. Customers need to print their bill, remove the remittance portion, and mail it to:
Liberty:PO Box 650689
Dallas, TX 75265-0689