The Public Service Commission for each state establishes the deposit and fees policy for that state.
They also regulate the fee amounts and deposit interest rate. The following is a description by state of these policies.

Residential Deposit
A deposit may be waived for a new Customer if:

• The Customer can supply the Company with a good letter of credit
• A qualified Guarantor signs for the Customer

If a deposit is required, it will be equal to 2 times the average monthly charge based on the class of service.
Payments for deposits can be made in 2 installments.

Due Date
All accounts have a 14-day due date.

Deposit Interest
Interest on deposits will be paid in December at a rate of 0.30%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Commission each year.

Arkansas Other Service Charges

The Public Service Commission for each state establishes the deposit and fees policy for that state.
They also regulate the fee amounts and deposit interest rate. The following is a description by state of these policies.

Residential Deposit
A deposit may be waived for a new Customer if:

• The Customer can supply the Company with a good letter of credit
• A qualified Guarantor signs for the Customer

If a deposit is required, it will be equal to 2 times the average monthly charge for the specific premise.
Payments for deposit can be made in 4 installments.

Penalties
Residential accounts have a 25-day due date and are assessed a 2% penalty if not paid by the due date.
Commercial accounts have a 15-day due date and are assessed a 2% penalty if not paid by the due date.

Deposit Interest
Interest on deposits will be paid in December at a rate of .21%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Commission each year.
Kansas Other Service Charges

The Public Service Commission for each state establishes the deposit and fees policy for that state.
They also regulate the fee amounts and deposit interest rate. The following is a description by state of these policies.

Residential Deposit
A deposit may be waived for a new Customer if:

• The Customer can supply the Company with a Good letter of credit (no more than 5 late pays in last 12 months)
• A qualified Guarantor signs for the Customer
• The Customer has been employed full time for one year and has an adequate regular source of income
• The Customer owns or is purchasing a home

If a deposit is required, it will be equal to 2 times average monthly charge for the specific premise unless:

• The Customer has outstanding debt with Company
• The Customer had poor previous payment history with Company
• If the Customer has tampered with service, with our Company or any other utility company in the last 5 years

If any of these apply, the Company may require 2 times highest monthly charge and collect the outstanding bill.
Miscellaneous Charges

Missouri Other Service Charges (Gas)

Missouri Other Service Charges (Electric)

Penalties
Residential accounts have a 21-day due date and are assessed a 0.5% penalty if not paid by the due date.
Small Commercial accounts have a 21-day due date and are assessed a 5% penalty if not paid by the due date.
Large Commercial accounts have a 14-day due date and are assessed a 5% penalty if not paid by the due date.

Deposit Interest for electric
Interest on cash deposits for electric services will be paid in December at a rate of 4.25%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Public Service Commission each year.

Deposit Interest for gas
Interest on cash deposits for gas services will be paid at a rate of 4.25%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Public Service Commission each year.

Deposit Interest for water/sewer
Interest on cash deposits for gas services will be paid at a rate of 4.25%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Public Service Commission each year.

The Public Service Commission for each state establishes the deposit and fees policy for that state.
They also regulate the fee amounts and deposit interest rate. The following is a description by state of these policies.

Residential Deposit
A deposit may be waived for a new Customer if:

• The Customer can supply the Company with a good letter of credit
• A qualified Guarantor signs for the Customer

Waiver of Initial Utility Deposit for Victims of Domestic Violence, Stalking or Harrassment
The deposit waiver is available if a protective order is attached to the form or if it is completed by a certifying agency or officer. See link to form below for instructions to request this waiver.

Click Here

If a deposit is required, it will be equal to 2 times average monthly charge for the specific premise.
Payments for deposit can be made in 2 installments.

Oklahoma Other Service Charges

Penalties
Residential accounts have a 20-day due date and are assessed a 1.5% penalty if not paid by the due date.
Small Commercial accounts have a 20-day due date and are assessed a 1.5% penalty if not paid by the due date.
Large Commercial accounts have a 14-day due date and are assessed a 1.5% penalty if not paid by the due date.

Deposit Interest
Interest on cash deposits will be paid in December at a rate of .12% if less than or equal to one year. If greater than one year, interest will be 1.50%.
Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill.
Interest rates are reviewed and established by the Public Service Commission each year.

Kansas

Missouri

Oklahoma