Missouri Electric Rate Update
Liberty reaches settlement agreement with Public Service Commission for Missouri electric rate case
New rates to be phased in over three years once customer service, billing benchmarks are met
On January 14, 2026, the Missouri Public Service Commission (MPSC) approved a settlement agreement in Liberty’s Missouri electric rate case. The settlement reached with commission staff and certain other parties allows Liberty to recover part of the cost of investments made to improve reliability and service for Missouri homes and businesses.
To implement new rates, Liberty must first meet customer service and billing performance standards. This means we do not have a specific date yet for new rates. Follow this page for updates.
Three-year rate phase-in to support customers
Once new rates are in effect, they will be phased in over a three-year period to ease the impact on customers.
The average residential electric customer using about 1,000 kilowatt hours per month would see a total monthly bill increase of about:
- $7.83 in year one (an approximately 4.9% increase over current rates)
- $8.91 in year two (an approximately 5.31% increase over year one), and
- $8.94 in year three (an approximately 5.06% increase over year two).
The current total bill for residential customers using 1,000 kilowatt-hours of energy per month is about $159.91. Based on today’s rates, the proposed total bill after three years would be $185.60. This is about a 16.1% increase in the total bill, which includes base rates, fuel costs, and other charges.
New financial assistance programs approved for customers in need
As part of the settlement agreement, Liberty will continue to offer support to customers who need it most.
- The MPSC approved the new Fresh Start program, which helps customers who have fallen behind on their bills.
- Liberty will also develop and contribute $8.5 million toward a program to forgive large past-due balances for qualifying customers.
- Shareholders will also continue to fund local weatherization programs designed to help lower long-term energy costs by making homes more energy efficient.
Key projects and initiatives intended to benefit customers:
This rate change reflects the significant investments made to our system for the benefit of our customers.
These investments help improve Liberty’s service and strengthen our system against extreme weather and other challenges, so we can keep the lights on and respond quickly to prevent and shorten outages.
Those projects include:
- Increasing capacity to support energy demand and protect reliability by upgrading or rebuilding 23 substations across Liberty’s electric service area and investing in improvements to our Ozark Beach hydroelectric and State Line Combined Cycle plants that help them to run more efficiently. This supports increased energy generation at the plants and reliability during periods of extreme weather.
- Reducing transmission costs and improving reliability for customers across Liberty’s electric service area including Missouri by upgrading more than 80 miles of transmission lines and doubling capacity with a new 25-mile transmission line between Riverton and Neosho in Kansas.
- Improving response to customers and reducing the duration of outages with new service centers in Aurora and Bolivar that serve as a base of operations for line and substation crews, construction planners, and other Liberty personnel.
- Boosting capacity and reliability in downtown Joplin by converting to a 12kV system from an outdated 4kV system and building a new distribution line in Branson to accommodate growth and increasing demand.
- Improving reliability by reinforcing or replacing approximately 2,300 poles to strengthen our infrastructure against extreme weather, installing approximately 5,100 wildlife guards that protect our lines and substations against animal-related outages, and sectionalizing existing circuits to quickly and efficiently reduce the number of customers impacted by outages.
- Protecting our infrastructure and the grid by installing physical security and cybersecurity technology at substations – security measures enhance customer reliability, personnel and substation security, and operational efficiency.

At a Glance
- Over 164,000 electric customers served in Missouri
- Requested rates reflect $702 million in capital investments intended to benefit customers including:
- Strengthening Liberty’s system against extreme weather
- Improving grid reliability, resiliency, and security
- Enhancing energy generation capacity to meet demand and support growth
Frequently Asked Questions
A rate request is a public regulatory review process in which a utility must demonstrate to its state public service commission why a proposed change in rates is needed. This independent public process helps ensure transparency and fair rates based on the costs to serve customers.
Liberty is required to provide its customers with safe and reliable service at rates approved by the public service commission of each state it serves. In exchange, the utility is allowed the opportunity (not a guarantee) to earn a fair return for investors. In this rate request, customer rates are set by the Missouri Public Service Commission (MPSC).
As part of the settlement, Liberty must meet customer service and billing performance standards before any rate increases. As such, we do not have a timeframe for new rates.
When new rates begin, they will be phased in over three years. Once rates are in effect, the average residential electric customer using about 1,000 kilowatt hours per month would see a total monthly bill increase of about:
- $7.83 in year one (an approximately 4.9% increase over current rates),
- $8.91 in year two (an approximately 5.31% increase over year one),
- and $8.94 in year three (an approximately 5.06% increase over year two).
The current total bill for residential customers using 1,000 kilowatt-hours of energy per month is about $159.91. Based on today’s rates, the proposed total bill after three years would be $185.60. This is about a 16.1% increase in the total bill, which includes base rates, fuel costs, and other charges.
We have made significant investments in our system for the benefit of our customers. These investments help improve our service and strengthen our system against extreme weather and other challenges so we can keep the lights on and respond quickly to prevent and shorten outages. The projects we completed include:
- 23 new and updated substations
- Updates to our generation plants
- 80-plus miles of new transmission lines
- Reinforcing or replacing approximately 2,300 poles
- Adding approximately 5,100 wildlife guards to protect our lines and substations against animal-related outages
- Improved physical security and cybersecurity technology to better protect our infrastructure and the grid
This settlement provides extraordinary support for customers who need it most.
- The Commission approved our new Fresh Start program, which helps customers who have fallen behind on their bills.
- In addition, Liberty shareholders will continue to fund local weatherization programs that help lower long-term energy costs by making homes more energy efficient.
- Liberty will also develop a program to forgive large past-due balances for qualifying customers. Liberty will contribute $8.5 million to support this program.
- Liberty offers tools to encourage energy efficiency and monitor energy usage.
- Liberty also provides flexible payment options to customers who may be experiencing financial hardship and can connect customers with local agencies that provide utility bill assistance.
- Liberty offers flexible payment options for residential and business customers to allow for additional time to spread out past-due balances and make payments more manageable. Customers can learn more about our assistance options here or by calling our Customer Care team.
- Liberty offers several assistance programs that customers may qualify for depending on income and account standing. Call to speak to a Customer Care representative to discuss the payment assistance options that may work best for you.
- Liberty has a list of various agencies that may be able to provide financial assistance for some portion of the utility bill. This list is available here.
- Call our Customer Care team at 1-800-206-2300 to learn more about these options.
- Liberty offers flexible payment options for residential and business customers to allow for additional time to spread out past-due balances and make payments more manageable. Customers can learn more about our assistance options here or by calling our Customer Care team.