Kansas Electric Rate Update - Residential - Central - Liberty
Kansas Electric Rate Update Information
On May 26, 2022, the Kansas Corporate Commission (KCC) approved updated rates for Liberty’s Kansas electric customers. Under the KCC order, a Liberty Kansas residential electric customer using approximately 1,000 kilowatt-hours of energy per month will see a decrease of $2.95 per month, or a 3.8% decrease. The new rates went into effect July 1, 2022.
Read the press release from the Kansas Corporation Commission
Frequently Asked Questions
A rate case is a public regulatory review process in which a utility must demonstrate to its state public service commission why a proposed change in rates is needed. This independent public process helps ensure transparency and fair rates based on the costs to serve customers.
Liberty is required to provide every customer in our service area with safe and reliable electricity at rates approved by the public service commission of each state. In exchange, the utility is allowed the opportunity (not a guarantee) to earn a fair return for investors. Even though our regulators will ultimately determine any changes to customer rates, we pledge to do our part to keep rates as reasonable as possible.
First, Liberty must demonstrate to state utility regulators why a rate change is needed. The Kansas Corporation Commission (KCC) and other interested stakeholders review our filings and vet the company's request. The KCC then thoroughly reviews our request and holds public hearings to allow customers to comment. This process could take up to 12 months.
Liberty offers programs to encourage energy efficiency and assist our limited-income customers. Liberty also provides flexible payment options to customers who may be experiencing financial hardship. During the pandemic, this included moratoriums on service disconnections, expanded payment programs, and connecting customers to additional community and government resources to assist them.
- Liberty offers flexible payment options, including a Payment Arrangement program for residential and business customers to allow for additional time to spread out past due balances and make payments more manageable. Customers can learn more about our assistance options here.
- Liberty has a list of various agencies that may be able to provide financial assistance for some portion of your bill. These are available here and can be referred to customers by our Customer Care Representatives by dialing 1-800-206-2300.
- Liberty offers several assistance programs that you may qualify for depending on your income and account standing. Call 1-800-206-2300 to speak to a Customer Care Representative for payment assistance options best fit for you.