Enter your previous account number in the white box below. Click the Search button and your new Liberty account number will display. You can use your new account number to register for Liberty’s My Account experience.

This tool should be used by customers who had a Liberty account before April 8, 2024. If you began Liberty service after that date, your new account number will be printed on your first Liberty bill.

Please enter your 9 digit account number. For example: 705555555

Below the lookup tool:

Note to customers with multiple premises: The lookup tool will generate multiple "child" account numbers. You may use any one of these numbers to create a My Account registration. All of your child accounts will be linked.

Register for Liberty My Account

Account not found?

Here are some reasons your new acccount number may not be found.

• Account number has been entered incorrectly. Please check your entry and try again. Do not enter spaces or special characters
• If you have multiple accounts, enter each account number separately. 
• If you began your Liberty service on or after April 8, you can use your current account number to create a My Account login.

If you continue to have issues, please call Customer Care at 1-800-206-2300 (Electric & Water)  1-800-424-0427 (Gas)