What is Project Help? - for qualifying Liberty customers

Helping our neighbors is a tradition in our area, built over the years and based on our common goals and needs. Since 1982, Project Help has been one example of that neighborly spirit at work.

Project Help is an assistance program created by Liberty to meet emergency energy-related expenses of the elderly residents in our electric and gas service areas. For many of these people, protection against extreme heat or cold can be a matter of life or death.

Your donation can make a difference. 

Who is eligible for Project Help assistance?

Project Help is available to Liberty electric or natural gas customers who are 55 or older and have no other resources available.

Eligibility is reviewed after an application is received.

How to apply

To apply for Project Help assistance, call us at 1-800-206-2300 to learn about application requirements, or visit one of our local offices for help.

What qualifies as "emergency energy-related expenses"?

Any energy bill of the truly needy for heating or cooling may qualify for Project Help assistance.

Project Help will determine when emergency needs exist and administer the use of available funds to meet those needs. Project Help is not intended to provide ongoing support, but to provide temporary assistance for those persons in a crisis situation.

How customers can make a donation

Getting started is easy. Simply complete the online donation form.

You can choose to make a one-time gift or set up a recurring monthly donation. 

Customer donations are tax deductible and distributed monthly to Project Help to help cover emergency energy-related expenses for those in our service area.  

All donations directly help a customer in need

Liberty's role in Project Help is to encourage customer donations by providing simple ways to contribute. Every dollar you give to Project Help will go directly to a customer in need. There are no deductions for salaries, administrative costs, or other expenses. And, of course, all the money stays within the Liberty electric and gas service areas. Project Help is truly neighbors helping neighbors.